In Deliveo, individual data are kept for different periods of time. We take into account legal requirements, technical necessity, usefulness (from our customers' point of view) and our resource capacity.
| Data name | Retention period | Comment |
|---|---|---|
| Application traffic log | 1 Week | For debug purposes only |
| Deliveo API traffic log | 1 Month | For debug purposes only |
| Partner log (input) | 1 Month | Status information returned from external partners |
| Internal error log | 1 Week | For debug purposes only |
| Outgoing email log | 1 Month | For debug purposes only |
| Partner log (output) | 2 Month | Package data sent to Partners |
| Tracking information for courierThe person who delivers and delivers parcels to the recipient.s | 1 Month | Geographic tracking coordinates from courierThe person who delivers and delivers parcels to the recipient. applications. |
| Team diary | 12 Month | Log of changes to dispatches |
| Log in details | 12 Month | IP addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two., usernames, times |
| SMS log | 12 Month | Status, content and time of SMS messages sent |
| ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. data retention period | 5 year | Any further retention is the responsibility of the licensor |