There are two ways to access the courierThe person who delivers and delivers parcels to the recipient.:
- The CourierThe person who delivers and delivers parcels to the recipient. Application (FA) is an application that runs on the CourierThe person who delivers and delivers parcels to the recipient.'s smartphone
- And the Web CourierThe person who delivers and delivers parcels to the recipient. Interface (WFI) is a mobile-optimised website that provides an alternative if the Android app is not usable for some reason.
It is used by the courierThe person who delivers and delivers parcels to the recipient. to deliver or pick up the parcel (either by using the barcode on the parcel label or by using thescanning the package with the smartphone's camera), signs for the parcel with the addressee and sends it to the courierThe person who delivers and delivers parcels to the recipient.. In both cases, we need to register the courierThe person who delivers and delivers parcels to the recipient. in the system (under Master Data / CourierThe person who delivers and delivers parcels to the recipient.s) and authorise him/her to use the application. (If the background of the small mobile phone icon is red, the application is not enabled. If you are unable to activate the application, you may not have paid for a CourierThe person who delivers and delivers parcels to the recipient. Application license.) The system will send the login details to the CourierThe person who delivers and delivers parcels to the recipient. by e-mail. The table below will help you compare the method:
| Function Name | WFI | FA |
|---|---|---|
| Works with all smartphone operating systems (IOS, Windows, Android, Blackberry, Firefox, Ubuntu, Huawei...) | X | |
| No download and installation required, can be launched instantly in a browser | X | |
| Pick-up and delivery, record recipient name, display freightThe distance required to transport a group of parcels from point A to point B. For example, if the Customer orders a round trip, it consists of two legs. rate, sender, recipient | X | X |
| Choice of languages | X | X |
| CourierThe person who delivers and delivers parcels to the recipient. statistics | X | X |
| Show open and timed task | X | X |
| Signature (finger, tablet pen) on smartphone screen | X | X |
| Initiate route planning to sender/address (using the phone's default navigation) | X | X |
| Initiate a direct Originator/Adressee phone call | X | |
| Barcode-based packet delivery and recording (barcode reading via built-in camera and camera light) | X | X |
| Continuous GPS coordinate parcels at adjustable intervals (continuous tracking of courierThe person who delivers and delivers parcels to the recipient. position) | X | |
| Alert on arrival of new task (sound+vibration+notification) | X | |
| Take a photo and automatically upload it to the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. documents | X | X |
Three details are required for the CourierThe person who delivers and delivers parcels to the recipient. to log in:
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Licence
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E-mail address
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Password
The app is free, but the platform owner may require registration to download it. After downloading and installing, the application will start and you will need to enter the above three details to log in. Before logging in, a courierThe person who delivers and delivers parcels to the recipient. must be created in the CourierThe person who delivers and delivers parcels to the recipient.s menu of the dispatch interface.
Header icons
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Online/offline status toggle button to switch between online/offline status of the application. Online mode works "traditionally", offline mode stops the service running in the background. In this state, it does not send coordinates and does not signal new tasks (completely disconnects from the server, no periodic updates). This is typically the nightly setting of the Runners. This is the default setting for this route, when you are running Android 6 and above (and "Cooperative mode" is enabled).mode), the online/offline switching is synchronized with the "Do Not Disturb" mode of the phone.
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Clicking the refresh button updates the lists with content retrieved from the host application. (Inactive in offline mode.)
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Click on the small gear icon in the header to access the following settings:
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Turn cooperative mode on/off
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Delete uploaded image from phone storage after successful upload (useful if you are short of storage space on your phone)
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You can set how many packets in the "Sum" list are filtered for packets closer than one meter(distance measured as the crow flies between the courierThe person who delivers and delivers parcels to the recipient.'s position and the address coordinates)
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You can set how many parcels to show for such a filtering (in order of distance: the closest is higher)
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Language setting
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The Bluetooth icon is black to indicate that the Bluetooth function of the phone is turned on, working and available. If the icon is red, it indicates an unavailable Bluetooth function (only relevant when using a Bluetooth printer).
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If no GPS information is available, the GPS icon will display a red exclamation mark. A black icon indicates that the application has access to the phone's location data. (This does not mean, of course, that the data received from the phone is correct.)
Main features
Clicking on the dark grey rectangle (which shows the name of the courierThe person who delivers and delivers parcels to the recipient. and the number of parcels he has with him) will bring up thes address and the number of packages he has with him) will show a simple statistic about the courierThe person who delivers and delivers parcels to the recipient.'s activity for the day.
On the main screen, the buttons:
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list of items to be picked up (top left button, green background, up arrow ↑),
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list of deliverable items (top right button, blue background, down arrow ↓),
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an aggregated list, (from the aggregated list it is possible to both pick up and drop off parcels, left middle, purple ∑ icon)
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signature menu item (centre right, brown signing hand icon) - if group signature modeIf the system is in group signature mode, this is where the packages marked for delivery are placed and where they can be finalised with a signature
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map menu (bottom left grey button): the CourierThe person who delivers and delivers parcels to the recipient. can view the daily parcel pick-up and drop-off addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. on a map
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Exit. (Bottom right dark salmon colour.) On exit, the application stops running in the background and forgets the login details.
When you enter the common (∑) list, you can see the items that can be picked up (green) and dropped off (blue). In the green/blue box, the courierThe person who delivers and delivers parcels to the recipient. picks up the parcels that can be picked up and drops off the parcels that can be dropped off.
How the pick-up (green) and delivery (blue) lists work
The lists have a search box at the top where you can search for any details of the consignment by entering the details of the consignment.By clicking on the small barcode icon, you can also scan the barcode on the parcel label using the device's camera. The header data of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. will contain the DeliveoIDUnique primary identifier for shipments in the Deliveo system. (in capital letters), with the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. numbernumber of packages contained, total weight, total volume and delivery option.
View opening hours: if the pick-up or delivery address has a specific permanent opening hours, the courierThe person who delivers and delivers parcels to the recipient. can view them by clicking on this icon. If the current time falls within the opening hours, the icon will turn green. If it is outside the opening hours, the icon will turn red. (If no opening hours are defined, the icon will turn grey.)
Timing: if a timing (time window) has been assigned by the Customer for the pick-up or delivery of a parcel, the courierThe person who delivers and delivers parcels to the recipient. can view it by pressing the icon. The icon changes colour to green if the current time falls within the time window and to red if it does not.
Take a photo (the photo taken will be uploaded to the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. after normalization). If the take photo function is not available to the app for some reason, the icon will be inactive.
By clicking on the small pink rectangle below the address, it is possible to load the address into the device's default navigation system, which will plan the route to get there. Deliveo has no control over the route planning, it just passes the destination coordinates to the phone's default navigation system (if any). Click on the pale green rectangle next to it to call the phone number (sender or recipient) assigned to that address. To pick up or drop off a parcel containing a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. (for pick-up shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s, please click on the(for parcels that can be picked up or dropped off). When picking up a parcel, the application will ask for confirmation. When delivering a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., the application asks for the name of the recipient (by default, it enters the predefined recipient name).predefined name), and you have the option to have the recipient sign for the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. on the device screen. (The geographical coordinates are also recorded for each such signature.)
Below the address details (depending on the settings) you can see the Customer details, the comment. If the CourierThe person who delivers and delivers parcels to the recipient. needs to receive money when picking up or dropping off the parcel, the amount will be displayed in a red rectangle (this can be the amount of the COD or service charge!). The app sends GPS coordinates to the host program at set times and when dropping off/picking up a parcel. The application will update the parcel data at the frequency defined in the host program. When a new task is received, the device will vibrate, turn on the screen backlight and display a new task.The device will beep and play a small tune (uploadable in the host application) in mp3 format (called an alert). The alarm will repeat until the CourierThe person who delivers and delivers parcels to the recipient. checks its newly arrived task.
The ∑ (sum) list can be automatically filtered by the distance as the crow flies between the sender address and the recipient address. Under the settings icon, you can set how many parcels closer than one meter are listed and how long the list should be. E.g. if you have set 500m and the list should show max 3 parcels, it will list parcels within 500m, but not more than the closest 3 parcels.
Quick usage instructions for courierThe person who delivers and delivers parcels to the recipient.s can be downloaded here.
Supported Android versions: we always follow the officially supported versions, which you can find here: https://en.wikipedia.org/wiki/Android_version_history
Huawei phones running Android are not supported for technical reasons.
For technical support only
The basic functionality of the WFI is the same as the CourierThe person who delivers and delivers parcels to the recipient. Application, but in some respects (due to technology shortcomings) it falls short of it. Available at: mobil.deliveo.eu We recommend using it only in the following cases:
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There is no application for the operating system running on the CourierThe person who delivers and delivers parcels to the recipient.s' phone.
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There is no smartphone at the CourierThe person who delivers and delivers parcels to the recipient.s (only a traditional one with a web browser).
In all other cases we recommend using the CourierThe person who delivers and delivers parcels to the recipient. Application. The login details are the same as the login details for the CourierThe person who delivers and delivers parcels to the recipient. Application.
Short video tutorials on the features of the application: