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Courier application

5 perc
2025-10-10
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To use the courierThe person who delivers and delivers parcels to the recipient. app, you will need an Android or IOS (iPhone) phone.

There are three pieces of information that CourierThe person who delivers and delivers parcels to the recipient. needs to log you in:

  1. License
  2. You need to have a license
  3. Password

You can create a courierThe person who delivers and delivers parcels to the recipient. in the Admin (Dispatch) interface under Master Data / CourierThe person who delivers and delivers parcels to the recipient.s, and the license details are set up when you subscribe (the same for all courierThe person who delivers and delivers parcels to the recipient.s). You can only log in with existing courierThe person who delivers and delivers parcels to the recipient. details. (In the demo, you just need to change the email address and password of any existing courierThe person who delivers and delivers parcels to the recipient. to yours.)

The app is free to download, but the platform host may require registration to download it. After logging in, swiping down the screen will update the data content of the messenger app (as in most apps), and will also update the app version (if any).

After logging in, the functions available on the main screen

The main screen shows the courierThe person who delivers and delivers parcels to the recipient.'s daily statistics (number of items delivered, weight, number of addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two.).

The transport function is used to forward shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s (or pick-up tasks) (e.g. to another courierThe person who delivers and delivers parcels to the recipient., parcel point or warehouse). You can forward by scanned QR code or in bulk.

If the system is in group signature mode, a button will appear on the login page if there is a delivery to be signed. Clicking on this button will allow you to sign in a group for shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s that have already been marked.

Log in at

You can exit the app by clicking the icon in the top right corner of the main screen. Once you exit, the app will not send your coordinates to the system, nor will you receive any updates related to your shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.. After you log out, your login details will remain stored on the login screen.

Settings
 
We recommend that you customise the app before using it for the first time. Use the gear icon in the top left corner of the home screen to access the Settings screen.
  1. Select the language that suits you
  2. Distance filter: the combined (green/blue) list can be filtered by the distance as the crow flies between the sending address and the recipient address. Here you can set how many meters closer parcels are listed. This reduces the chance of making a mistake and makes it much easier to find the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units..
  3. Hide zero deliveries: if you turn this on, the system will not show 0 deliveries.
  4. Show OP2: if you turn it on, the system will show the value of the parameter in the yellow rectangle. (This is Optional Parameter #2, it can be renamed to anything.)
  5. Fields to show: you can set which fields you want to see on the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. cards.
  6. Signature Method: you can set whether you want a signature on the phone screen for delivered shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s, and whether you want to sign for each shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. or in groups.
  7. Navigation: you can choose which of the installed navigations you want to use for route planning with the Deliveo app.

In the listings, there is a search box at the top where you can search for shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s by entering any details of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.. By clicking on the small barcode icon, you can also scan the QR code on the parcel label using the device's camera. The list of items that can be picked up is green and the list of items that can be delivered is blue.

Functions that can be triggered from the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. cards in the lists:

  1. Pick up shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. (green list): you can initiate a pick up method by tapping the green rectangle (DeliveoIDUnique primary identifier for shipments in the Deliveo system.). If you need to collect money from the sender, the amount will be displayed in a yellow rectangle.
  2. Delivery (blue list): you can initiate a delivery method by tapping on the blue rectangle (DeliveoIDUnique primary identifier for shipments in the Deliveo system.).
    1. On the next screen, you can set a successful delivery or the reason why the delivery attempt failed.
    2. If unsuccessful is selected, there will be an option (depending on the dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface.'s settings) where you can set a time to retry the delivery.
    3. If you choose successful delivery, you can enter the name of the recipient (by default, you will see the recipient's name here). The app will remember the last name of the recipient you entered.
    4. On the next screen, you have the option to have the recipient sign for the delivery. (If you are using the app in group signature mode, the signature screen will not appear here, but a button will be created on the main screen for this purpose.) If you need to receive money from the recipient, the amount will be displayed in a yellow rectangle.
  3. In addition to COD, the OP2 parameter may also appear on the dispatch card in a yellow rectangle if it is enabled. If the OP2 parameter is blank, it will not be displayed. The courierThe person who delivers and delivers parcels to the recipient. should coordinate the destination of OP2 with the dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface..
  4. Calendar icon purpose and function:
    1. If open is defined for the address, you can view it by clicking here. If the current time falls within the opening hours, the icon will turn green. If it falls outside the opening hours, it will turn red (if no opening hours are defined, it will turn grey).
    2. If a time window is set for picking up or delivering a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., you can view it by clicking here. The icon is green if the current time falls within the time window and red if it does not.
  5. You can click the camera icon to take a photo, which the app will upload to the system for this posting.
  6. Clicking on the SMS icon will send an SMS to the sender/recipient about the time of your arrival (estimating the time it will take to travel between your position and the address).
  7. You can see the colliPackaging unit. Shows how many pieces are included in a given shipment. number and weight of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units..
  8. Below the address details (depending on settings) you can see the comment.
  9. To initiate routing to an address: dragging the address to the left loads the address into the navigation set in Settings, which will plan the route to that address. Deliveo has no control over the route planning, it just passes the destination coordinates to the navigation system.
  10. To make a Direct Originator / Destination call: by swiping the address to the right, the phone calls the phone number assigned to that address.

Map menu option: the CourierThe person who delivers and delivers parcels to the recipient. can display an overview of the daily parcel pick-up and delivery addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. on a map

The app will send the coordinates to Deliveo if the distance travelled is more than 100m. This avoids unnecessary data traffic, so courierThe person who delivers and delivers parcels to the recipient.s can work with less data usage and longer battery life.

Supported Android versions: we always follow the officially supported versions. However, it is still possible that the app runs correctly on an older version.

Android 11+ warning: these phones have an "Auto-reset Unused Apps" feature, so if you don't open the messenger app for months, the Android system will revoke previously approved permissions (GPS, camera). In this case, you will need to manually re-enable them before use. This feature can be turned off in the settings.

The app is not tested on Android versions that are no longer supported. Bug reports received for outdated Android versions will no longer be fixed.

List of supported Android versions: https://endoflife.date/android

Huawei phones running Android are not supported for technical reasons.

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