When the courierThe person who delivers and delivers parcels to the recipient. bounces a parcel, i.e. the delivery attempt fails for some reason, one of these reasons must be given as the reason for failure. This reason will appear in the comment together with the time of recording and cannot be deleted later. It is also visible in the clientThe Customer (bill payer) pays the Courier Service for the delivery of parcels. You can also be the sender / recipient of the shipment. He/she uses the Deliveo customer interface. interface. If the parcel is later successfully delivered in a new delivery attempt, the record will still be kept in the history. Here you can set the reasons that the courierThe person who delivers and delivers parcels to the recipient. can mark as the reason for failure in case of failed delivery. Here you can also set whether, if a particular reason is given, the consignment should be sealed or returned to its original sender.