You can manage (live) parcels with the CourierThe person who delivers and delivers parcels to the recipient. Service in the "Live shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s" menu.

Here you can find the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.s that the CourierThe person who delivers and delivers parcels to the recipient. has already picked up from the sender but has not yet delivered to the Recipient. Unpicked parcels are not yet displayed here, details of already delivered Parcels can be viewed in the Parcel Management / Archive menu. Let's take a look at the columns and functions (only those where the column name does not clearly refer to the content):

Clicking on DeliveoIDUnique primary identifier for shipments in the Deliveo system. in the "ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. details" dialog will display the details of each parameter of the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units..In the "Send" dialog box, you can view and (depending on the settings) edit each individual field of the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units..

With the delete icon you can delete the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. (if it has not yet been picked up by the courierThe person who delivers and delivers parcels to the recipient.). With icons 2 and 3 the DispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. (admin) interface. can deliver it instead of the CourierThe person who delivers and delivers parcels to the recipient., respectively. pick up the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. (if the CourierThe person who delivers and delivers parcels to the recipient. is unavailable). When picking up, you can enter the number plate of the person on whose behalf you are picking up, and when delivering, any bounce-back reason why the CourierThe person who delivers and delivers parcels to the recipient. was unable to pick up.

ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. details dialog

Address details

Contains the address details of the Sender and the Consignee.

ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. options

Here you can find the parameters of the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.. The Private Note is only visible to the courierThe person who delivers and delivers parcels to the recipient. (dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface.).

Pricing

You can view or change the freightThe distance required to transport a group of parcels from point A to point B. For example, if the Customer orders a round trip, it consists of two legs. rate associated with the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.. You can also add additional extra charges.

ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. contents

Here you can view the contents of the parcels in the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.. You can edit the details of each parcel, add new parcels or delete parcels.

Documents

In this tab you can find the documents related to the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. that have been generated in the system. E.g.: photos attached to the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. by the CourierThe person who delivers and delivers parcels to the recipient. Application, Signature page generated at the time of delivery.

Log

Here you can find the stages in the lifecycle of the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. and other related log entries.

Route Planner

Deliveo's route planner calculates the distance and the route in advance (for your customer).km charge set by the customer. Route planning is done using Google Maps, not based on the actual route taken by the vehicle. To use this function, first go to Master Data / Customers and click on theEdit Customer panel to set a km charge for that customer. (This charge can be the same for all Customers or different for each Customer.) Then, in [Package Management]/[Live ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.s], edit the package to be priced and select the "Route Planner" tab. When you click on this tab, the system will use Google's route planning service to plan the shortest route between the Sender's address and the Recipient's address. (Google Maps typically returns 2 route options. The distance is followed by the elapsed time.) At the bottom, use the scroll bar on the left to select the route the CourierThe person who delivers and delivers parcels to the recipient. will take. In the box next to it, the previously recorded km charge is displayed, followed by the calculated price in the "FareThe fee charged by the Courier to the Customer for the provision of the Service. Includes any insurance and extra charges." box on the right. (If you want to save this amount as a service charge, click on the "Save" button. If you have already recorded a service charge for this service, you can save it by saving it in theservice charge for the task, the system will ask for approval to overwrite it in a pop-up window.) It is not possible to directly modify the price calculated in this way, but you can rewrite the km charge for this session. If the km charge is overwritten here, it will not be saved, it will only apply to this one calculation.

Timer

You can set the timing for pick up and/or delivery of the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.. The timing information set here is also visible to the courierThe person who delivers and delivers parcels to the recipient. in the application.