You can manage (live) parcels at the CourierThe person who delivers and delivers parcels to the recipient. Service in the "Live shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s" menu.
Here you can find the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.s that the CourierThe person who delivers and delivers parcels to the recipient. has already picked up from the sender but has not yet delivered to the Recipient. Unpicked Consignments are not yet displayed here, and details of already delivered Consignments can be viewed under Consignments / Archive.
The icon in the first column allows the DispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. (admin) interface. to deliver the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. instead of the CourierThe person who delivers and delivers parcels to the recipient.. On delivery, the possible bounce reason for not being able to pick up the CourierThe person who delivers and delivers parcels to the recipient..
By clicking on the DeliveoIDUnique primary identifier for shipments in the Deliveo system. in the "ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. details" dialog, you can view and (depending on the settings) edit all the parameters of the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units..
ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. details dialog
Address data
Contains the detailed address details of the Sender and Recipient.
Options
Here you can find the parameters of the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.. The Private Note is only visible to the courierThe person who delivers and delivers parcels to the recipient. (dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface.).
Content
Here you can view the packages contained in the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.. You can edit the details of the parcels, add new ones or delete them.
Documents
In this tab you can find the documents related to the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. that have been created in the system. E.g.: photos attached to the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. by the CourierThe person who delivers and delivers parcels to the recipient. Application, Signature page generated after delivery.
Log
Here you can find the stages in the lifecycle of the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. and other related log entries. Sometimes you may see two dates next to the status data when you receive status data from a Partner. In this case, the black date is the date the status data arrived in Deliveo's system and the grey date is the date in the status data. The two dates may differ from case to case.
Route planner
Deliveo is able to determine a service charge based on a distance calculated from a route map and a predefined (per Customer) km charge. The route length is determined by means of map planning and not by the actual route taken by the vehicleVehicles are the means of transport used by Couriers to make deliveries (bicycle, car, truck, etc.).. To use this feature, first set a km charge for the customer in the Edit Customer panel of the Master Data / Customers menu. Then, in [ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.s]/[Live ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.s], edit the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. to be priced and select the "Route Planner" tab. When you click on this tab, the system will use Deliveo's route planning service to plan the shortest route between the Sender and the Recipient. The distance multiplied by the km charge is displayed in the bottom bar. If you want to save this amount as a service charge, click on the "Save" button. (If you have already recorded a service charge for the task in another way, e.g. by rule-based pricing or manually, the system will ask for approval to overwrite it in a pop-up window.) If you overwrite the km charge here, it only applies to this one calculation.
Timer
You can set the timing for the pick up and/or delivery of the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.. The timing data set here is also visible to the courierThe person who delivers and delivers parcels to the recipient. in the application.