The delivery service can be priced automatically by Deliveo. The automatic pricing procedure is run for any changes to the package, including
- changes in the number/weight/size of parcels
- changes in the pick-up and delivery address of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s
- changes to other parameters of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.
This allows Customers to see in real time on the Customer Interface how the price of a parcel changes, how parcels are added or removed from the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.. The service price can be changed manually even after automatic pricing (as long as it has not been billed). To use this feature, we need to set up the pricing rules that will be used to make automatic pricing work in the future. Once the rules are changed, packages that were previously priced automatically will not be repriced. Automatic pricing according to the rules can be switched on and off (when switched off, it can still be run manually at any time).
Rules must be set for pricing. Rules are evaluated from top to bottom, so when the pricing procedure is run, rule 1 is checked first, then rule 2, and so on. Each set of rules can be dragged up or down using the drag & drop method. If you have successfully priced the service based on one of the rules, the other rules are no longer checked. For this reason, the most general rules should be moved to the bottom and the more specific rules, which concern a narrower set, should be moved to the top.
For example, if you put a rule 1 where you charge 2.000,- HUF for the delivery of each parcel, and you specify as rule 2 that you charge 3.000,- HUF for parcels heavier than 5kg, then rule 2 will never run, because rule 1 already prices all tasks. If the parcel is dispatched by phone via DispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. (admin) interface., the CourierThe person who delivers and delivers parcels to the recipient. Order menu will show which rule the system has priced the service according to. You can also use this function to test whether the rules are working correctly.
In the counter column, you can see how many times the rule has run so far. If the number stays at 0 for a long time, it is worth reviewing the rule because for some reason it doesn't fit any ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.s (it might need to be pulled up).
When viewing the details of a ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. in the "Live ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.s" and "Archive" menus, you can also see later on under the pricing tab in the log tab which rule the system calculated the price for that particular shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.. If it is judged that one of the rules does not work, it is most likely either not applicable to the parcel or one of the other rules has already priced it before.
You can create a new rule in the window that pops up with the +Add option in the Actions drop-down menu. Each rule can be turned off individually by clicking on the details of the rule. In the "Edit Rule" window, give the rule a name, assign an amount, and add a note to remember which packages the rule was created for. Then click on the +Add button at the bottom of the window to create the first line of the rule.
With a rule line, we are actually comparing a property (parameter) of the package to a value. For example, if we add a rule set where the weight parameter is greater than 5kg, it will obviously look at the weight of the (all) parcel and if it is more than 5kg, it will price it with the amount in the "FreightThe distance required to transport a group of parcels from point A to point B. For example, if the Customer orders a round trip, it consists of two legs." field.
Within the rules, an "AND" relationship is established between each rule set. This allows you to price the delivery charges for parcels in bands, for example:
- Weight greater than or equal to 5
- AND
- Weight less than or equal to 10
- Then the price is: 3.500,- Ft.
When adding a set of rules, the "Value" field will change depending on what is selected in the Parameter field. For example, if we select the parameter "Customer" in the Parameter field, we can select the Customer for whom we want to create the rule from a drop-down list in the Value field. The "Rerun Rules" button will re-run all rules on all unpriced packages (except those in the Archive)
Parameters that can be used:
Parameter Name | Explanation |
---|---|
Sender | Sender name, selectable from drop-down menu. |
Sender Postal code | Sender's postal code. Substitution character: _ |
Sender's zone | Sender address zone set. |
Addressed to | Name of Recipient, selectable from drop-down menu. |
Addressee Postal code | Addressee's postal code. Substitution character: _ |
Recipient's zone | Addressee's address zone set. |
Customer | Customer name, selectable from drop-down menu. |
Weight | Weight of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., number parameter. |
Volume | Total volume of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., number parameter. |
Delivery option | Delivery option set when the parcel is dispatched, selected from a drop-down list. |
Optional parameter #1 | Checkbox: yes/no. |
Optional parameter #2 | Number parameter. |
Optional parameter #3 | Checkbox: yes/no. |
Follow-up | Charge for COD. |
FreightThe distance required to transport a group of parcels from point A to point B. For example, if the Customer orders a round trip, it consists of two legs. type | Can be normal/round trip/round/round trip. |
Distance (as the crow flies) | The distance between the Sender address and the Recipient address as the crow flies (in the unit of measurement set). |
Operators that can be used:
- equal to
- not equal
- includes
- greater than:
- greater than or equal to:
- less than
- less than or equal to
An unlimited number and composition of rules can be created. Rules set to "Inactive" are skipped. Rules can be cloned to create very similar (or possibly overlapping) rules more quickly.
In the "Actions" drop-down menu, select the "Automatic" option to run rules automatically. If you don't turn it on, you can only run them manually (all at once) by clicking on the "Rerun Rules" button.