The delivery service can be priced automatically by Deliveo. The automated pricing procedure is run for any changes to the package, including
- changes in the number of packages
- changes to the pick-up and delivery address of the parcel
- changes in the weight and/or volume of the parcels
- changes to other parameters of the parcel (Saturday delivery, urgency, insurance, etc.)
This allows Customers to see in real time on the Customer Interface how the price of a parcel changes, how parcels are added or removed from the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.. The service price can be changed manually even after automatic pricing (as long as it has not been billed). To use this feature, we need to set up the pricing rules that will be used to make automatic pricing work in the future. Once the rules have been changed, packages that were previously priced automatically will not be repriced. Automatic pricing according to the rules can be switched on and off (when switched off, it can still be run manually at any time).
Rules must be set for pricing. Rules are evaluated from top to bottom, so when the pricing procedure is run, rule 1 is checked first, then rule 2, and so on. Each set of rules can be dragged up or down using the drag & drop method. If you have successfully priced the service based on one of the rules, the other rules are no longer checked. For this reason, the most general rules should be moved to the bottom and the more specific rules, which concern a narrower set, should be moved to the top. For example, if you put a rule 1 where you charge 2.000,- Ft for the delivery of each parcel, and you specify as rule 2 that you charge 3.000,- Ft for parcels heavier than 5kg, then rule 2 will never run, because rule 1 already prices all tasks. If the parcel is dispatched by phone via DispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. (admin) interface., the CourierThe person who delivers and delivers parcels to the recipient. Order menu will show which rule the system has priced the service according to. You can also use this function to test whether the rules are working correctly. In the "Live ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.s" and "Archive" menu items, when viewing the details of a ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units., you can also see later on in the Log tab, under the pricing point, which rule the system has calculated the price according to. If it is judged that one of the rules is not working, it is most likely either not a good fit for the parcel or one of the other rules has been priced before.
A new rule can be created in the window that pops up on the +Add button. Each rule can be turned off individually by clicking on the details of the rule. In the "Edit Rule" window, give the rule a name, assign an amount, and add a comment to remember what packages the rule was created for. Then click on the +Add button at the bottom of the window to create the first line of the rule. In a rule row, we are actually comparing a property (parameter) of the package to a value. For example, if you add a rule set where the weight parameter is greater than 5kg, it will obviously look at the weight of the (all) parcel and if it is greater than 5kg, it will price it at the amount you just entered in the "Price" field.
Within the rules, an "AND" relationship is established between each set of rules. This allows, for example, to price the delivery charges for parcels in bands in this way:
- Weight greater than or equal to 5
- AND
- Weight less than or equal to 10
- Then the price is: 3.500,- Ft.
When adding a set of rules, the "Value" field will change depending on what is selected in the Parameter field. For example, if we select the "Customer" parameter in the Parameter field, we can select the Customer for whom we want to create the rule from a drop-down list in the Value field. The "Rerun Rules" button will re-run all rules on all unpriced packages (except those in the Archive)
Parameters that can be used:
| Parameter Name | Explanation |
|---|---|
| Sender | Sender name, selectable from drop-down menu. |
| Sender Postal code | Sender's postal code. Substitution character: _ |
| Sender's zone | Sender address zone set. |
| Addressed to | Name of Recipient, selectable from drop-down menu. |
| Addressee Postal code | Addressee's postal code. Substitution character: _ |
| Recipient's zone | Addressee's address zone set. |
| Customer | Customer name, selectable from drop-down menu. |
| Weight | Weight of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., number parameter. |
| Volume | Total volume of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., number parameter. |
| Delivery option | Delivery option set at the time of dispatch, selected from a drop-down list. |
| Optional parameter #1 | Checkbox: yes/no. |
| Optional parameter #2 | Number parameter. |
| Optional parameter #3 | Checkbox: yes/no. |
| Follow-up | Charge for COD. |
| FreightThe distance required to transport a group of parcels from point A to point B. For example, if the Customer orders a round trip, it consists of two legs. type | Can be normal/round trip/round/round trip. |
| Distance (as the crow flies) | The distance between the Sender address and the Recipient address as the crow flies (in the unit of measurement set). |
Operators that can be used:
- equal to
- not equal
- includes
- greater than:
- greater than or equal to:
- less than
- less than or equal to
An unlimited number and composition of rules can be created. Rules set to "Inactive" are skipped. Rules can be cloned to create very similar (or possibly overlapping) rules more quickly. The counter column shows how many times the rule has been run so far. If the number stays at 0 for a long time, you should review the rule because for some reason it doesn't fit any ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. (it might need to be dragged up).
The rules are executed by the system in the order in which they are numbered. If a rule matches a package, the assignment is made and no further rules are executed. More complex rules should be placed at the beginning of the list, simpler rules at the end.
The automatic execution of rules can be turned off, in which case switch to "Manual". In this case, the rules will not be run automatically, but you can run them manually (only all at once).