This function is required if the Customer is sending directly, e.g. by phone (without using the Customer interface or the API).

Customer

Here you can select the customer on whose behalf the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. will be created. The system gives the possibility to view the dispatches started by the Customer in the Customer Interface but not yet posted at this stage, or to have the DispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. (admin) interface. post them as if they were started by the Customer, at the Customer's request. The function is accessed by clicking on the little brown box next to the Select Customer drop down menu. Clicking on it will bring up a small table where you can click on the icon at the end of the row to select which customer's started dispatch you want to continue/end.

Sender / Recipient

Here you can set the sender and recipient of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.. If you click on the little house icon, the customer will be set as the sender or the recipient.

FreightThe distance required to transport a group of parcels from point A to point B. For example, if the Customer orders a round trip, it consists of two legs. characteristics

• Delivery option: this is where you select the delivery service that suits the customer.
• Optional parameter #1: Freely usable yes/no parameter to indicate a characteristic of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. (e.g. fragile, refrigerated, etc.)
• Optional parameter #2: Optional number parameter to indicate a property of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. (e.g. insurance, tip, etc.)
• Optional parameter #3: Optional yes/no parameter to indicate a property of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units..
• Reference number: can be any identifier. Some partners may charge an extra fee for document retrieval if this field is included.
• FreightThe distance required to transport a group of parcels from point A to point B. For example, if the Customer orders a round trip, it consists of two legs. payer: you can specify who should pay the freightThe distance required to transport a group of parcels from point A to point B. For example, if the Customer orders a round trip, it consists of two legs.:
  • Collective invoicing: the courierThe person who delivers and delivers parcels to the recipient. does not collect the freightThe distance required to transport a group of parcels from point A to point B. For example, if the Customer orders a round trip, it consists of two legs., the customer invoices the courierThe person who delivers and delivers parcels to the recipient. afterwards.
  • Sender at pick-up: the courierThe person who delivers and delivers parcels to the recipient. is shown in the app when the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. is picked up.
  • Consignee at the time of delivery: the courierThe person who delivers and delivers parcels to the recipient. will see the amount of the freightThe distance required to transport a group of parcels from point A to point B. For example, if the Customer orders a round trip, it consists of two legs. charge to be collected in the app when the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. is delivered.
• FreightThe distance required to transport a group of parcels from point A to point B. For example, if the Customer orders a round trip, it consists of two legs. charge: automatically filled in by the system if automatic (rule-based) freightThe distance required to transport a group of parcels from point A to point B. For example, if the Customer orders a round trip, it consists of two legs. charge calculation is set.
• Timing: a pick-up or delivery timing can be set for the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.. The timing set here is also displayed in the courierThe person who delivers and delivers parcels to the recipient. application.
• Packing unit: here you can set how many units the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. consists of. The minimum value is one, the maximum is the number of items in the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units..
• Tracking code: any identifier that remains part of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. parameters.
• Comment: a comment associated with the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., which can be read by all participants (courierThe person who delivers and delivers parcels to the recipient., courierThe person who delivers and delivers parcels to the recipient., customer, sender, consignee)
• Private comment: comment related to the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., which can only be read by the courierThe person who delivers and delivers parcels to the recipient. service and the courierThe person who delivers and delivers parcels to the recipient.s

Add parcel

Packages (items) created in the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. can be added to the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.. At least one package must be added to the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.. You can also choose from the list of items. You can also add a unique identifier to the packages as a parameter.

By clicking on the gear next to the button that starts the creation of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., you will get four additional options. The options only have an effect when a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. is created, they have no effect on the rest of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.'s life (and are therefore not stored in the database).

• Normal: A=>B freightThe distance required to transport a group of parcels from point A to point B. For example, if the Customer orders a round trip, it consists of two legs.. All fields are cleared after a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. is posted.
• Round trip: A=>B=>A trip. After a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. has been dispatched, the system reverses the sender and the consignee, facilitating the recording of the return route.
• Round: A=>>B=>C=>D trip. After a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. is posted, the system moves the consignee to the shipper's location and clears the consignee's location, leaving all other fields unchanged. This allows the next leg of the journey to be created more quickly.
• Asterisk: A=>B, A=>C, A=>D. After a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. is dispatched, only the consignee field is cleared, all other fields are left unchanged.