AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. known in the system can be managed in the Master Data / AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. menu. The system does not distinguish between Sender and Recipient addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. (since the same address can be both a Sender address and a Recipient address). An address must always be assigned to a Customer. A customer can only use his own addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two.. So Customer A cannot see Customer B's addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two.. You must record an address as your own even if the same address already exists as an address of another Customer.

Global address: a global address can be used by all ClientThe Customer (bill payer) pays the Courier Service for the delivery of parcels. You can also be the sender / recipient of the shipment. He/she uses the Deliveo customer interface.s as a sender or recipient, but cannot be modified or deleted by any ClientThe Customer (bill payer) pays the Courier Service for the delivery of parcels. You can also be the sender / recipient of the shipment. He/she uses the Deliveo customer interface.. The purpose of a global address is to have fewer identical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. in the address book. If the dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. changes the Customer's name to "Global" for an address, the Customer "loses" that address, i.e. the address so changed becomes global. The Customer cannot record a global address.

Address dialog

Basic data

Here you can set the address, name, phone number and e-mail address of the customer.

Opening hours

The opening hours filled in here are visible to the CourierThe person who delivers and delivers parcels to the recipient. in the CourierThe person who delivers and delivers parcels to the recipient. app and can be used to adjust the address visit time to make your day more plannable.

Advanced

Merge switch (only for Sameday)

If this is checked, when a package arrives at the address thus marked, if there is already a package to be delivered to this address, the OrderIDIdentifies a logical set of multiple shipments. An OrderID can be a set parameter for an unlimited number of shipments. of the newly dispatched package(s) will be overwritten by the OrderIDIdentifies a logical set of multiple shipments. An OrderID can be a set parameter for an unlimited number of shipments. of the package(s) already dispatched to this address. (If not already, a new OrderIDIdentifies a logical set of multiple shipments. An OrderID can be a set parameter for an unlimited number of shipments. will be assigned.) The "merged" shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s can be sent to Partner CourierThe person who delivers and delivers parcels to the recipient.'s system in one go, and status changes will also be returned at OrderIDIdentifies a logical set of multiple shipments. An OrderID can be a set parameter for an unlimited number of shipments. level.

Recovery limitation

The collection restriction for the Address can be set here.

Access ID

Dispatched parcels (after being assigned by the dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. or automatically to the courierThe person who delivers and delivers parcels to the recipient. as a task) can appear in the CourierThe person who delivers and delivers parcels to the recipient. Application in one of two orders:

• In the order in which the task was created (traditional chronological order)
• In the order of the access ID (predefined order of the AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two.)

The Access ID is a number that can be entered when editing an Address. If this information is filled in for the AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two., and thus a logical entry order is built up, then in the case of an entry ID based task ordering, the AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. will always appear in the same order to the courierThe person who delivers and delivers parcels to the recipient. (if there is a task there, of course). This is particularly useful for so-called spread rounds, where the courierThe person who delivers and delivers parcels to the recipient. makes approximately the same rounds every day, but either stops at the Address if there is a task or not.

External identifier

The external identifier of an Address is a number that, when specified in the Many Packet Import file during bulk packet dispatch, is used to search for the corresponding Address in the AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. and process it as a DispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. (admin) interface. or Recipient. This both reduces the number of files to be imported and allows these identifiers to come from another external IT system, thus keeping the Deliveo AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. and the external system addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. in sync.

Map

The system displays the address set above on the map. If the marker is moved and the new position is saved, the new coordinates will be remembered by the Deliveo system for this address. When the courierThe person who delivers and delivers parcels to the recipient. goes to this address, the courierThe person who delivers and delivers parcels to the recipient. will be guided to this updated coordinate by the CourierThe person who delivers and delivers parcels to the recipient. app navigation (instead of the default point from the address). This avoids time lost due to incorrect location.

How can a new address be added to the address book?

There are three ways to add new entries to the AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. table:

• Manually entered (+Add button at the bottom of the table.)
• The address is automatically saved when a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. is created.
• By importing a file

The file to be imported must consist of the following fields. The first row of the file is a header, so the order of the columns is arbitrary. Field separator: ; (semicolon). Fields in bold are required fields.