The AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. known in the system can be managed in [Master Data]/[AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two.]. The system does not distinguish between Sender and Recipient addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. (since the same address can be both a Sender address and a Recipient address). An address must always be assigned to a Customer. A clientThe Customer (bill payer) pays the Courier Service for the delivery of parcels. You can also be the sender / recipient of the shipment. He/she uses the Deliveo customer interface. can only use its own addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. in its operations. So ClientThe Customer (bill payer) pays the Courier Service for the delivery of parcels. You can also be the sender / recipient of the shipment. He/she uses the Deliveo customer interface. A cannot see the addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. of ClientThe Customer (bill payer) pays the Courier Service for the delivery of parcels. You can also be the sender / recipient of the shipment. He/she uses the Deliveo customer interface. B. You must record an address as your own even if the same address already exists as an address of another Customer. The exception is the Global Address: the Global Address can be used by all ClientThe Customer (bill payer) pays the Courier Service for the delivery of parcels. You can also be the sender / recipient of the shipment. He/she uses the Deliveo customer interface.s as a sender or recipient, but cannot be modified or deleted by any ClientThe Customer (bill payer) pays the Courier Service for the delivery of parcels. You can also be the sender / recipient of the shipment. He/she uses the Deliveo customer interface.. The purpose of a global address is to have fewer identical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. in the address book. If the dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. changes the Customer's name to "Global" for an address, the Customer "loses" that address, i.e. the address so changed becomes global. The Customer cannot record a global address.

At the bottom of the data fields, there is a checkbox "Group parcels arriving at this address to an OrderIDIdentifies a logical set of multiple shipments. An OrderID can be a set parameter for an unlimited number of shipments.". If this is checked, then if a parcel arrives to the address so marked, then if there is already a parcel to be delivered to this address, the Order ID of the newly dispatched parcel(s) will be overwritten by the Order ID of the parcel(s) already dispatched to this address. (If not already, a new Order ID will be assigned.) Parcels "bundled" in this way can be sent to Partner CourierThe person who delivers and delivers parcels to the recipient.'s system in one go, and status changes will also be returned at Order ID level.

External ID

The external identifier of an Address is a number which is used so that if it is entered in the Many Parcel Import file when bulk posting a parcel, the system will look for the corresponding Address in the AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. and process it as a Sender or Recipient. This both reduces the number of files to be imported and allows these identifiers to come from another external IT system, thus keeping the Deliveo AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. and the external system addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. in sync.

Using a zone

The Zone property of an Address allows to create pricing rules that can automatically price the sending of AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. from one set to another. Any short (max. 20) string of characters can be specified as a zone.

Keep open

The opening hours you fill in here will be seen by the CourierThe person who delivers and delivers parcels to the recipient. in the CourierThe person who delivers and delivers parcels to the recipient. app, and you can adjust the Address's visit time accordingly, making your day more plannable.

Driving restrictions

You can record the collection restriction for the Address here.

Use access ID

Dispatched parcels (after being assigned to the courierThe person who delivers and delivers parcels to the recipient. as a task by the dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. or automatically) can appear in two different orders in the WFI and in the CourierThe person who delivers and delivers parcels to the recipient. Application:

• In the order in which the task was created (traditional chronological order)
• In the order of the entry ID (the predefined order of the AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two.)

The Access ID is a number that can be entered when editing an Address. If this information is filled in for the AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two., and thus a logical entry order is built up, then in the case of an entry ID based task ordering, the AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. will always appear in the same order to the courierThe person who delivers and delivers parcels to the recipient. (if there is a task there, of course). This is particularly useful for so-called spread rounds, where the courierThe person who delivers and delivers parcels to the recipient. makes approximately the same rounds every day, but either stops at the Address if there is a task or not. The setting can be configured in the "Global" panel of the [Settings]/[General] menu and takes effect immediately.

How can a new address be added to the address book?

There are three ways to add new entries to the AddressesAddresses The geographical addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. table:

• Manually entered (+Add button at the bottom of the table.)
• When a package is dispatched, the address is automatically saved if it does not already exist.
• By importing a file

The file to be imported must consist of the following fields. The first row of the file is a header, so the order of the columns is arbitrary. Field separator: ; (semicolon). Fields in bold are required fields.