Global:

Flag stuck shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s: after this number of days, the [Live ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.s] menu will recolor the packages to show the dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. any stuck packages.

Optional parameter #1: a property of the dispatch that can take a Yes/No value. The property can be freely renamed. Examples include "Refrigerated" or "Dangerous Goods". Next to it, a checkbox can be used to toggle on/off whether this optional parameter should appear on the package label.

Optional parameter #2: some parameter to be expressed as a number associated with a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.. The name can be freely renamed here. Examples could be "Insurance" or "Tip".

Optional parameter #3: a property of the dispatch that can take a Yes/No value. The property can be freely renamed. Examples are "Refrigerated" or "Dangerous Goods". Next to it, a checkbox can be used to toggle on/off whether this optional parameter should appear on the package label.

Default order of shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s in the courierThe person who delivers and delivers parcels to the recipient. application: courierThe person who delivers and delivers parcels to the recipient. can see the tasks in the application in the order in which the task was created or in the order of the entry ID.

Allow deletion of live shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s: if enabled, DispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. (admin) interface. can delete a package that has already been picked up by CourierThe person who delivers and delivers parcels to the recipient. from the sender.

Number of parcel labels to print per shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.: specifies the number of parcel labels to print per shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units..

Shipperon label: you can choose whether the Shipper or the Customer should be indicated as the shipper on the parcel label.

Rounding of CODs (for HUF): if checked, the system will round CODs to HUF 5 HUF (for handling of the COD).

Only addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. recorded on the web interface should be saved to the address book: if you turn it off, address data from the API will also be saved to the address book. It is recommended to leave it on.

DeliveoIDUnique primary identifier for shipments in the Deliveo system. prefix: you can specify which letters DeliveoIDUnique primary identifier for shipments in the Deliveo system. should start with. It has no functional meaning, but it makes it easier to recognize the Deliveo ID.

Package dimensions: these are the default values used when creating a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units..

Weight: This is the default weight used when creating a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units..

Extended Signature Page: When enabled, the signature page will show the photos that the courierThe person who delivers and delivers parcels to the recipient. has taken for the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units..

Inventory correction for undelivered shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s: If you turn this off, items in undelivered shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s will not be returned to warehouse inventory.

Tracking

Change delivery coordinate of a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.: If enabled, the recipient will be able to move the coordinate of his address - within a 2 km radius of the original address.

If enabled, the recipient will be able to change the time ofdelivery. Only one week after the next day.

Add a note: If enabled, the recipient will have the possibility to add a note. (The content of the note templates can be added by the recipient with one click.)

Label and delivery note customization.

Optional text for the delivery note: This text (max. 250 characters) will be displayed on the parcel label.

Default paper size for label printing: You can change the paper size for that session before printing the label.

Show zero suffix on parcel label: If you enable this option, the parcel label will also show 0 suffix, otherwise 0 suffix will be hidden.

Customizable area of the parcel label: You can fill the bottom one third of Deliveo's default parcel labels with freely selectable content. You can also use variables.

Customization

Upload logo: the uploaded logo is automatically scaled. This logo will be placed on the parcel label and will also be visible to customers in the top left corner of the customer interface. Uploading a new logo will delete the previous one.

Theme color: you can set the color of the colored elements. Only the dispatch interface is affected.

Territory settings.

Currency: Deliveo's operating currency. If you change it during operation, the currency assigned to the packages will be kept and the currency will be gradually changed for the packages. When switching, it does not convert the different currencies of the packages already in the system.

Default country: you can select the default country from the drop-down menu. This will be the default country for addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. when they are created.

In this section you can also choose between metric and imperial measurement systems. The units of measurement set here will also affect the Customer interface and the CourierThe person who delivers and delivers parcels to the recipient. application.

Report settings

Deliveo can generate daily and monthly reports on a regular basis and send them automatically to a predefined e-mail address.

E-mail settings

If you set up your own SMTP server, Deliveo will use it for sending e-mails. We strongly recommend that you set up your own SMTP server for sending emails, so that the emails you send do not end up in the recipient's junk mail folder.

SMS settings

You can use GatewayAPI instead of Deliveo's default SMS sending server. To use GatewayAPI, you need to create an account at GatewayAPI.com.

Unblock IP address

As part of Deliveo's multi-loop protection, if a user misses login credentials 5 times, the system will block the IP address from which the failed login attempts came. Here (by another user) the blocked IP address can be unblocked.