Global

Mark stuck shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s: after this number of days, the [Live shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s] menu will be recoloured to show the dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. any stuck shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s.

Optional parameter #1: a property of the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. that can take a Yes/No value. The property can be freely renamed. Examples include "Refrigerated" or "Dangerous Goods".

Optional parameter #2: a parameter expressed in monetary terms related to a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.. The name can be freely renamed here. Examples include "Insurance" or "Tip".

Optional parameter #3: a property of the ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units. that can take a Yes/No value. The property can be freely renamed. Examples include "Refrigerated" or "Dangerous Goods".

Default order of shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s in the courierThe person who delivers and delivers parcels to the recipient. application: courierThe person who delivers and delivers parcels to the recipient. can view the tasks in the application in the order in which the task was created or in the order of the entry ID.

Allow Deletion of Live ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.s: if enabled, the DispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. (admin) interface. can delete live ShipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units., even if it consists of several Packing Units.s.

Google server API key: if for some technical reason you need Google-based address resolution, enter the key created in your Google account here. You don't need it until requested by Deliveo customer support.

Number of parcel labels to print per shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.: specifies how many parcel labels you want to print per shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.. Think about what best suits your business.

Shipper on the label: you can choose to have the Sender or the Customer as the shipper on the parcel label.

Rounding of COD (for HUF): if checked, CODs will be rounded to HUF 5 HUF (for handling of the COD).

Only addressesAddresses The geographical addresses where the CourierThe person who delivers and delivers parcels to the recipient. will pick up or deliver the parcel. An Address can be both a shipping address and a receiving address, the system does not distinguish between the two. recorded on the web interface should be saved to the address book: if you turn it off, address data from the API will also be saved to the address book. It is recommended to leave it on.

DeliveoIDUnique primary identifier for shipments in the Deliveo system. prefix: you can specify which letters DeliveoIDUnique primary identifier for shipments in the Deliveo system. should start with. It has no functional meaning, but it makes it easier to recognize the Deliveo ID.

Package dimensions: these are the default values used when creating a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units..

Weight: default weight used when creating a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units..

Extended Signature Page: if enabled, the signature page will show the photos that the courierThe person who delivers and delivers parcels to the recipient. has taken for the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units..

Stock correction for undelivered shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s: if you turn this off, items in undelivered shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.s will not be returned to stock.

Tracking

Change delivery coordinate of a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.: If enabled, the recipient will be able to move the coordinate of his address - within a 2 km radius of the original address.

If enabled, the recipient will be able to change the time ofdelivery. Only one week after the next day.

Add a note: If enabled, the recipient will have the possibility to add a note. The recipient can add the content of the comment templates with one click.

Comment templates: you can pre-write 5 frequently used comments to make it easier for the recipient.

Label and delivery note customization

Optional text for the delivery note: This text (max. 250 characters) is displayed on the parcel label.

Default paper size for printing labels: you can define the printing format of the parcel label (A4/A5/A6).

Content of customizable area of package labels: you can fill the bottom one third of Deliveo's default package labels with freely selectable content. You can also use variables.

Customization

Logo: the uploaded logo is automatically scaled. This logo will be placed on the package label and will also be visible to customers in the top left corner of the customer interface. Uploading a new logo will delete the previous one.

Theme color: you can set the color of the colored elements. Only the dispatch interface is affected.

Territory settings.

Currency: Deliveo's operating currency. If you change it during operation, the currency assigned to the packages will be kept and the currency will be gradually changed for the packages. When switching, it does not convert the different currencies of the packages already in the system.

Default country: drop-down menu to select the default country where you work.

Report settings

Deliveo can generate daily and monthly reports on a regular basis and send them automatically to a predefined e-mail address.

E-mail settings

If you configure an SMTP server, Deliveo will use it to send e-mails. We strongly recommend that you set up your own SMTP server for sending emails. This will avoid that the sent emails end up in the junk folder of the recipient.

SMS settings

You can use GatewayAPI instead of Deliveo's default SMS sending server. To use GatewayAPI, you need to create an account at GatewayAPI.com.

Unblock IP address

As part of Deliveo's multi-loop protection, if a user misses login credentials 5 times, the system will block the IP address from which the failed login attempts came. Here (by another user) the blocked IP address can be unblocked.