You can set the content of the mail that is sent out when certain events occur, and whether or not mail is sent. Currently, the system sends the following email notifications:
Operational templates
Operational templates are e-mail templates that are sent at certain points in the lifecycle of mailings, in connection with status changes.
| 1) When sending a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. => to the recipient | When a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. is dispatched, the Recipient is notified that their shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. has been received. |
| 2.) On dispatch => to the sender | When a consignment is dispatched, the consignor is notified that he/she has dispatched a consignment. |
| 3.) When courierThe person who delivers and delivers parcels to the recipient. departs => to the consignee (to pick up the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units.) | The pickup of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. has been assigned to a courierThe person who delivers and delivers parcels to the recipient.. |
| 4) On courierThe person who delivers and delivers parcels to the recipient. departure => to the sender (on pick up) | The pickup of the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. has been assigned to a courierThe person who delivers and delivers parcels to the recipient.. |
| 5) In case of unsuccessful delivery attempt => to the recipient | The courierThe person who delivers and delivers parcels to the recipient. has made an unsuccessful attempt to deliver a consignment. |
| 6) In case of unsuccessful delivery attempt => to the sender | The courierThe person who delivers and delivers parcels to the recipient. has made an unsuccessful attempt to deliver a consignment. |
| 7) On delivery of a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. => to the consignee | The recipient is notified that a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. has been successfully delivered. |
| 8) On delivery of a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. => to the sender | The sender is notified that a shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. has been successfully delivered. |
The system does not send notifications for vehicles without a courierThe person who delivers and delivers parcels to the recipient..
Administrative templates
Administrative templates are email templates that send out an email in connection with some change in Deliveo's system.
| When adding a customer => Customer | When you add a new Customer and grant them access to the Customer interface, the new Customer may receive an email with access details. |
| When modifying ClientThe Customer (bill payer) pays the Courier Service for the delivery of parcels. You can also be the sender / recipient of the shipment. He/she uses the Deliveo customer interface. details => to ClientThe Customer (bill payer) pays the Courier Service for the delivery of parcels. You can also be the sender / recipient of the shipment. He/she uses the Deliveo customer interface. |
When you change the ClientThe Customer (bill payer) pays the Courier Service for the delivery of parcels. You can also be the sender / recipient of the shipment. He/she uses the Deliveo customer interface.'s access details, the ClientThe Customer (bill payer) pays the Courier Service for the delivery of parcels. You can also be the sender / recipient of the shipment. He/she uses the Deliveo customer interface. can receive an email notification. |
| When adding a User => to the User |
When you create a new user in Deliveo, the new user may receive an email with access details. |
| When modifying a user => To user |
When you modify a user's details in the Deliveo system, the user can receive an email with the modified details. |
| When adding a CourierThe person who delivers and delivers parcels to the recipient. => To CourierThe person who delivers and delivers parcels to the recipient. |
When you add a new CourierThe person who delivers and delivers parcels to the recipient. to your Deliveo system, the new CourierThe person who delivers and delivers parcels to the recipient. can receive an email with the added details. |
| When changing a courierThe person who delivers and delivers parcels to the recipient. => to the courierThe person who delivers and delivers parcels to the recipient. |
When changing the details of a CourierThe person who delivers and delivers parcels to the recipient., the CourierThe person who delivers and delivers parcels to the recipient. can receive an email with the changed details. |
| When sending a document |
On delivery, the sender/recipient can receive an email with the signature page. |