Here you can set whether Deliveo should send an automatic information SMS to the sender and the recipient. You can use the wildcard strings next to the text to replace the data in the text with real data. The expected arrival ESTIMATED_ARRIVAL will only be included in the SMS if it is sent by the dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface. from route optimization or by the courierThe person who delivers and delivers parcels to the recipient. from the application.

• SMS notification to the sender for pick up: automatic SMS to the sender when the courierThe person who delivers and delivers parcels to the recipient. has been assigned to pick up the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. from the sender
• SMS Notification to Consignee of shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. arrival: automatic SMS to Consignee when the courierThe person who delivers and delivers parcels to the recipient. has been assigned to pick up the shipmentSend to An identifier that groups together packages sent from a Sender to a Recipient by a Customer at the same time. In practice, this is understood to mean the entire shipment, even if it consists of several Packing Units. from the sender. Inserting the variable TRACKING_URL in the SMS will result in the SMS recipient receiving a link in the SMS to click on to follow the parcel live on a Google map as soon as it arrives.

Regardless of the above settings, the sender or the recipient can receive an SMS with the same content:

• From the courierThe person who delivers and delivers parcels to the recipient. app (if you have enabled SMS to the courierThe person who delivers and delivers parcels to the recipient.)
• From the route optimization sent by the dispatcherDispatcher A member of the Courier Service. Liaises with customers and dispatches couriers. He/she uses the Deliveo dispatcher (admin) interface.